FAQ
Clear, Honest Answers
We deliver complete transparency. Learn how we manage secure key protocols, eco-friendly products, and precise commercial and residential pricing structures.
Frequently Asked Questions
Find detailed explanations of our operational safety, premium non-toxic supplies, and tailored scheduling options.
How is your pricing structured?
Pricing is transparent and based on square footage, layout, and specific cleaning needs. We provide detailed, upfront estimates with zero hidden fees or unexpected costs.
Do I need to be present?
No. Most clients prefer to provide a key or entry code. Our vetted team works efficiently and independently to deliver spotless handoffs whether you are home or away.
What is your cancellation policy?
We request a 48-hour notice for all cancellations or rescheduling requests. This allows us to optimize our routes and keep our dedicated team members fully scheduled.
Are you licensed and bonded?
What cleaning products do you use?
How do you handle property keys?
Yes, Garcia’s is fully licensed, bonded, and insured. We protect your property and peace of mind with comprehensive liability coverage and rigorous background checks for all staff.
We supply all eco-friendly, non-toxic products and high-grade equipment. Our solutions provide a zero-residue clean that is completely safe for children, pets, and employees.
We implement strict key handling protocols. Keys are coded anonymously and stored in a secure safe, ensuring your private home or office remains fully protected.
Still Have Questions?
Our team is ready to provide custom answers or prepare a detailed, tailored maintenance estimate for your property.